Return Policy
Return & Refund Policy
Last updated: May 2026
Our Commitment
At Uproot®, we stand behind the quality of every product. If something is not right, we will make it right.
Returns
We accept returns within 30 days of delivery for items that are:
- Unworn and unwashed
- In original condition with tags attached
- Free from damage, stains or odors
To initiate a return, email us at uprootbo@gmail.com with your order number and reason for return.
Exchanges
Want a different size or color? We offer free exchanges within 30 days of delivery. Contact us and we will guide you through the process.
Damaged or Wrong Items
If you received a damaged or incorrect item, contact us immediately at uprootbo@gmail.com with a photo of the item. We will send a replacement at no cost to you.
Refunds
Once your return is received and inspected, we will process your refund within 5–7 business days to your original payment method.
Non-Returnable Items
- Final sale items
- Items returned after 30 days
- Items showing signs of wear or damage by the customer
Contact
Email: uprootbo@gmail.com